Information We Collect
When you visit our website or book an activity, we may collect the following information:
- Name, email address, and phone number (when you make a booking)
- Payment information (processed securely through our booking partner, FareHarbor)
- Website usage data (pages visited, time on site, referring source)
- Device and browser information
How We Use Your Information
We use the information we collect to:
- Process and confirm your bookings
- Communicate with you about your reservations
- Improve our website and services
- Send promotional offers (only with your consent)
- Analyze website traffic and user behavior
Third-Party Services
We use the following third-party services that may collect data:
- FareHarbor — processes all bookings and payments securely
- Google Analytics — tracks website usage to help us improve your experience
- Google Ads — may use cookies to show you relevant advertisements
- Facebook/Meta Pixel — tracks conversions from social media advertising
These services have their own privacy policies governing how they handle your data.
Text Messaging (SMS)
If you request it during a phone call, or if you text us first, we may send you a text message with a booking link or information about your reservation. We only send these messages with your consent. Types of messages you may receive include booking links you ask for, reservation details, and replies to your questions.
- Message frequency varies, and message and data rates may apply
- Reply STOP to any message to opt out at any time
- Reply HELP for assistance, or call us at (843) 650-7003
Phone numbers and SMS consent are not shared with third parties or affiliates for marketing purposes.
Cookies
Our website uses cookies to enhance your browsing experience, analyze site traffic, and support our advertising efforts. You can control cookies through your browser settings. Disabling cookies may affect some website functionality.
Data Security
We take reasonable measures to protect your personal information. All payment processing is handled by FareHarbor using industry-standard encryption. We do not store credit card information on our servers.
Your Rights
You have the right to:
- Request access to the personal data we hold about you
- Request correction or deletion of your personal data
- Opt out of marketing communications at any time
- Disable cookies through your browser settings
Children's Privacy
Our website is not directed at children under 13. We do not knowingly collect personal information from children under 13. All bookings must be made by an adult (18+).
Changes to This Policy
We may update this privacy policy from time to time. Changes will be posted on this page with an updated effective date.
Contact Us
If you have questions about this privacy policy or your personal data, contact us at:
Island Adventure Watersports
5843 Dick Pond Road, Myrtle Beach, SC 29588
Phone: (843) 650-7003
Email: [email protected]
Effective date: July 2026